The devastating and long-lasting coronavirus pandemic has impacted many industries, and aviation is one of them.
However, the Vietnamese airline VietJet managed to overcome the challenges of 2020 and achieved several milestones thanks to its regulations and strategies.
First, the airline received 100 million passengers on board throughout the year, expanding its flight network to other Asian countries. Besides, it cooperated with the relevant authorities to launch repatriation flights as soon as the coronavirus cases began to spread globally.
The company also launched new services as part of its recovery plan.
It also ventured into air cargo to deliver essential goods, medical equipment, and drugs to front-line medical workers amid rising coronavirus cases and flight restrictions.
VietJet also approved flights to transport hundreds of thousands of tons of food, essential goods, and medical equipment, along with delegations of relief workers and officers to help people after the typhoons.
It also announced eight new routes between some provinces to resume the local tourist flight without putting passengers at risk and launched promotions to awaken travel demand.
In late September 2020, the Vietjet Ground Services Center (VJGS) also arrived at Noi Bai International Airport. The self-managed ground service launches were essential for the company to better manage its operating costs and improve flight services’ quality.
VietJet joined other philanthropic activities.
One of them was the transportation of free relief items and the donation of VND 10,000 from each ticket sold to support people in the flooded central region. It also created a program called “A Cozy Tet for You,” which would offer gifts and scholarships to children in remote mountainous regions.
These actions, coupled with an impeccable financial and management plan, enabled VietJet to become the fastest-growing low-cost airline in the region.