Global aviation industry leaders gathered at the Langham Hotel in London to celebrate the 2022 Skytrax World Airline Awards, marking the first time the event has been held in person in the last three years.
Between September 2021 and August 2022, the UK-based airline and airport review and ranking site Skytrax surveyed 14 million customers in more than 100 countries to find the world’s favorite airline.
The results awarded the top prize to seven-time winner Qatar Airways, which has taken home the “Airline of the Year” title in 2011, 2012, 2015, 2017, 2019, 2021, and this year.
The Qatari flag carrier received awards for Best Business Class, Best Business Class Lounge Dining, and Best Business Class Seat.
Only two months earlier, the AirlineRatings.com ranking of the world’s best airlines also gave Qatar Airways the number one spot.
After receiving the award, Qatar Airways CEO Akbar Al Baker told the media that the secret behind the airline’s success was: “Consistent service, consistent product, consistent attention to passengers and absolute dedication from everyone who works in the airline.”
Akbar Al Baker also thanked his “incredible employees” for their continued dedication and drive. He added that winning such awards on their 25th anniversary was “even more rewarding.”
According to the Skytrax survey, Singapore Airlines was the second-best airline in the world. It brought home nine gongs, including Best First Class, Best First Class Catering, Best First Class Seat, and Best Cabin Staff.
Emirates, the popular UAE flag carrier airline, was named the third best airline and received awards for Best Economy Class, Best Economy Class Catering, Best Premium Class Seat, and Best Inflight Entertainment.
Japan’s All Nippon Airways (ANA) was ranked fourth and named World’s Cleanest Airline. ANA also took four other awards home, including Best Airport Services.
The fifth best airline in Skytrax ranking, which considered more than 350 airlines with surveys conducted in multiple languages, was the Australian flag carrier Qantas.
Ryanair, known for causing controversy, produced one of the day’s biggest surprises after being crowned the Best Low-Cost Airline in Europe.
Delta Air Lines performed best in the United States, Turkish Airlines in Europe, and Albertine Murasira in Africa.
Malaysia-based airline AirAsia was named the World’s Best Low-Cost Airline and Best Low-Cost Airline in Asia.
