AOT To Raise Passenger Service Charges at Six Major Airports

Airports of Thailand (AOT) Plc has updated its passenger service charges (PSC) at six major airports for travellers leaving on both domestic and international flights.

The head of AOT, Kerati Kijmanawat, announced on Monday that the fees for international flights have increased from 700 to 730 baht, and for domestic flights from 100 to 130 baht.

These updated charges are in effect at Suvarnabhumi, Chiang Mai, Chiang Rai, Don Mueang, Hat Yai, and Phuket airports, starting from April.

Mr. Kerati explained that the increase in service fees would support the expenses for AOT’s Common Use Passenger Processing System (CUPPS).

The CUPPS system automates several services, including Common Use Terminal Equipment (CUTE) for boarding passes, Common-Use Self Service (CUSS) for checking in, and Common Use Bag Drop (CUBD) for luggage.

Additionally, Wichit Kaewsaitiam, the general manager of Don Mueang airport, anticipates a significant rise in passenger traffic at the Bangkok airport during the Songkran festival, which is set to take place from April 11 to April 17.

He forecasts that during this period, Don Mueang airport will accommodate an average of 89,362 passengers per day, an increase of 14.81% from the previous year, and 590 flights daily, marking a 10.58% increase.

In related news, Airports of Thailand recently introduced a new feature at Suvarnabhumi Airport: Grab taxi services, to improve the passenger experience and elevate service levels.

Located at Gate 4 on the terminal’s first floor, the new Grab service center operates 24/7, as reported by AoT Director Kirati Kitmanawat.

In line with Prime Minister Srettha Thavisin’s goal to rank Suvarnabhumi among the top 20 airports in the world, Mr. Kirati emphasized this development as evidence of AoT’s dedication to enhancing transportation links.

This effort is part of AoT’s ongoing partnership with Grab, which has already been established at airports in Don Mueang, Chiang Mai, and Phuket, underscoring the significance of this collaboration.